At KhanSole, we want you to be 100% satisfied with your purchase. If you’re not happy with your chappal, we offer an easy return and exchange policy.
Return & Exchange Conditions:
✅ You can exchange or return within 7 days of receiving your order.
✅ The product must be unused, in its original packaging, and in resellable condition.
✅ Only size exchanges are allowed. If the required size is unavailable, you can choose a different design or get a refund.
✅ If you receive a damaged or incorrect product, we will arrange a replacement at no extra cost.
How to Request a Return or Exchange:
1️⃣ WhatsApp us at +923188928393 with your order details and pictures of the product.
2️⃣ We will guide you through the return/exchange process.
3️⃣ Once we receive the returned item, we will process your request within 3-5 business days.
🚚 Return Shipping Charges:
- If the return is due to a wrong or damaged item, we will cover the return shipping cost.
- For size exchanges or change of mind, the customer will bear the return shipping charges.
📩 Need help? Contact us at khansoleofficial@gmail.com or WhatsApp us at +923188928393.